By using the 5vbet website and its associated services (operated by bundles.net), you are considered to have fully accepted these Terms and Conditions. These Terms constitute a legally binding agreement between 5vbet and the user.
It is your responsibility to read these Terms and Conditions in full before registering an account or using any service on 5vbet. If you do not agree with any part of these Terms, please refrain from using our platform.
These Terms and Conditions are available in both Bangla and English. In the event of any dispute, the English version shall take precedence.
5vbet reserves the right to update these Terms & Conditions at any time. For significant changes, a notice will be sent to the registered email address. Continued use of the platform after any changes will be considered acceptance of the updated terms.
2.1 Age & Residency
You must be at least 18 years of age to register an account with 5vbet. We strictly prohibit betting by minors. Providing a false date of birth during registration is a serious violation and may result in permanent account closure.
2.2 One Account Policy
Only one 5vbet account is permitted per person. If the same individual creates multiple accounts, all accounts will be closed and all deposited funds may be forfeited. The same applies to attempts to create multiple accounts using the same device, IP address, or payment method.
2.3 Accuracy of Information
All information provided at registration must be accurate, complete, and up to date. Any changes to your name, address, phone number, or email must be reported to the support team immediately. 5vbet reserves the right to close any account created using false information.
2.4 KYC Verification
As part of its security and legal compliance obligations, 5vbet may request identity verification (KYC) at any time. The following documents are typically required:
- Scanned copy of National ID (NID) or passport
- Recent utility bill or bank statement (for address verification)
- Proof of payment method used
Withdrawals may be put on hold until KYC verification is complete. Please submit clear and accurate documents to ensure a faster verification process.
3.1 Deposits
Deposits at 5vbet can be made via Mobile Pay, Nagad, Rocket, and other approved mobile banking methods. The minimum deposit amount is ৳500. Deposits are typically credited to your account instantly. Deposits from third-party accounts or credit cards are not accepted.
3.2 Withdrawals
The minimum withdrawal amount is ৳1,000 BDT. Withdrawals on verified accounts are typically processed within 1–3 business days. Withdrawals can only be made to the same payment method used for the original deposit.
3.3 Currency & Conversion
5vbet processes all transactions in Bangladeshi Taka (BDT). Any transactions made in foreign currencies will be converted at the applicable exchange rate, and conversion charges may apply.
If you experience any issue with a transaction, please contact our support team within 48 hours. Failure to report in time may complicate the claims process.
4.1 Bet Acceptance & Cancellation
Once confirmed, a bet cannot be cancelled. 5vbet reserves the right to settle bets for incomplete or suspended events at its own discretion. For cricket matches settled under the Duckworth-Lewis method, odds will be adjusted accordingly.
4.2 Odds & Markets
5vbet may update odds at any time. The odds at the moment a bet is confirmed are final. 5vbet reserves the right to void bets accepted at clearly erroneous odds resulting from unusual market movements or technical errors.
4.3 Live Betting
In-play or live betting depends on real-time events. Minor discrepancies between the live stream and current odds may occur due to network delays. Attempting to exploit such discrepancies (arbitrage) is strictly prohibited.
- Bet limits for live betting may differ from those applied to standard betting.
- Live markets close once the match result is confirmed.
- Bets accepted due to a technical error may be subject to review.
5vbet offers a range of bonuses and promotions. Each offer has its own terms, which are clearly stated on the offer page. General bonus terms are outlined below:
5.1 Welcome Bonus
New members will receive a welcome bonus on their first deposit. To qualify, the minimum deposit requirement must be met and the required turnover must be completed within the specified timeframe.
5.2 Wagering Requirements
A wagering requirement of 15–30x the bonus amount is typically required before withdrawal. Certain bet types or sports categories may not qualify toward the wagering requirement.
If bonus abuse, multi-account bonus claiming, or coordinated betting is detected, the bonus and any associated winnings will be voided.
5.3 Bonus Validity
Each bonus has a set expiry period. If the wagering requirements are not met within that period, the bonus and any associated winnings will be automatically forfeited.
The following activities are strictly prohibited on 5vbet. Violations may result in permanent account closure and legal action:
- Participating in or facilitating match fixing or sports corruption
- Betting using automated bots or software
- Using the platform for money laundering or illicit fund transfers
- Accessing another person's account without their permission
- Exploiting system vulnerabilities or bugs for personal gain
- Multiple individuals from the same household or network combining to claim bonus benefits
- Misuse of promotional offers or any attempt to defraud the platform
5vbet reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:
- Violating any provision of these Terms and Conditions
- Failure to pass KYC verification or submission of false information
- Upon detection of suspicious or unusual betting activity
- At the direction of legal or regulatory authorities
Users may also request account closure at any time. Prior to closure, any pending bets will be settled and the remaining balance may be withdrawn, unless an investigation is currently in progress.
5vbet is not liable for any losses arising from technical errors, server outages, internet connectivity issues, or third-party service failures. All betting is carried out at the user's own risk, and 5vbet bears no responsibility for wins or losses.
Betting is a form of entertainment. Never bet beyond your means. If you feel you have a problem, please visit the Responsible Gaming page.
5vbet may update these Terms and Conditions at any time. The date of any changes will be noted at the top of this page. For significant updates, registered users will be notified by email or through a platform notification.
If any provision of these Terms is found to be legally unenforceable, all remaining provisions will continue to apply in full.
If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We take all complaints seriously and aim to provide an initial response within 48 hours.
- Email: support@5vbet.net
- Live Chat: Click the chat icon in the bottom-right corner of the platform
- Support Hours: 7 days a week, 24 hours a day
When submitting a complaint, including your account ID, transaction number, and a detailed description of the issue will help us resolve it faster. 5vbet follows a fair and transparent process for resolving all disputes.